At Bed Bugs Limited, we are committed to providing fast, reliable, and fully tracked delivery for all orders. This Shipping Policy outlines our delivery methods, shipping regions, dispatch times, and tracking procedures.

1. Shipping Methods

We ship all orders using trusted, fully trackable Royal Mail services:

United Kingdom (UK)

• Royal Mail Tracked 24

International (Outside UK)

• Royal Mail International Tracked

Tracking numbers are provided for every order.

2. Shipping Regions

We currently ship to the following countries and regions:

• United Kingdom (UK)

• European Union (EU)

• United States (USA)

• Australia

• Norway

• Iceland

• Liechtenstein

• Switzerland

If your country is not listed, please contact us before placing your order.

3. Shipping Costs

Shipping costs vary by pack size and region.
Your shipping charge will be displayed during checkout.

United Kingdom — Royal Mail Tracked 24

• 1 Monitor: £3.75

• 2 Monitor Pack: £3.75

• 4 Monitor Pack: £4.50

• 12 Monitor Pack: £5.20

International — Royal Mail International Tracked

• 1 Monitor: £10.20

• 2 Monitor Pack: £10.50

• 4 Monitor Pack: £11.50

• 12 Monitor Pack: £15.20

4. Dispatch Times

Orders are dispatched Monday to Friday, excluding public holidays.

• Orders placed before our daily cut-off are usually dispatched same day.

• Orders placed later in the day are dispatched next working day.

Orders placed during weekends or UK bank holidays are processed on the next working day.

5. Delivery Timeframes

United Kingdom

• 1–2 working days via Royal Mail Tracked 24

International

• 5–10 working days via Royal Mail International Tracked
  Delivery times vary based on location and local postal services.

6. Tracking Information

After dispatch, a tracking number will be:

• Sent to your email within 24 hours

• Visible in your order confirmation (if using WooCommerce tracking integration)

This is a ClickBank requirement and ensures full transparency during delivery.

7. Customs, Duties & Delays (International Orders)

International customers are responsible for any customs duties, taxes, or import fees required by their country.
Customs inspections may delay delivery beyond our control.

8. Incorrect Shipping Address

Customers are responsible for providing a correct and complete shipping address.
Orders returned due to incorrect address details may require additional shipping costs.

9. Lost or Delayed Parcels

In the rare event that a parcel is delayed or lost:

• UK shipments may be investigated after 7 working days

• International shipments may be investigated after 14 working days

Please contact us if you believe your parcel is delayed.

10. Contact Information

If you have any questions about shipping, please contact:

Bed Bugs Limited
Email: info@bed-bugs.co.uk